GPT Intune Device Troubleshooter: AI-Powered Admin Help

22 thoughts on “GPT Intune Device Troubleshooter: AI-Powered Admin Help”

1. […] The Magic of the GPT Intune Device Troubleshooterhttps://jannikreinhard.com/2023/09/10/the-magic-of-the-gpt-intune-device-troubleshooter/ […]

2. Hi Jannik,

   Great work and thanks for the demo at the Endpoint Management Summit. We tried it out in our demo tenant.

   When i ask for a device list it works ok, but if i the same question again it says “None”.

   How can we troubleshoot this?

3. Hi Jannik,

   What is the scope of questions and how can we troubleshoot if questions asked are answered with “none”?

   • I got this feedback from several person. I am in the investigation

4. Thanks for theis, this could be game changing. After deploying, we get normal chatgpt responses, but it simply answers ‘none’ to any questions about our tenant. anything jump out that we might have missed?

   • I got this feedback from several person. I am in the investigation

5. Looks great! Question would this work with Azure Openai ?

   • It is build based on azure open ai 😀

6. Hi Jannik, I’ve implemented your solution but all the queries you mentioned come back as “None”. Do you know if something happened that is causing this issue? Thanks

   • I got this feedback from several person. I am in the investigation

7. […] The Magic of the GPT Intune Device Troubleshooter […]

8. Hi Jannik, I just deployed the template in my tenant for testing and configured the settings like you described in the blog post. Unfortunately after I hit login and choose the user nothing happens. I’m not logged and therefore can’t use the site. Tried it already with different user accounts of the tenant. Is this problem already known?

9. @christian, what error message do you get? I logged in successfully.

   @Jannik, I am waiting on your reply to the “none” reply issue. Everything I ask in the chat, I am also getting the answer “none” from the bot. I have to say that I gave the app registration more read rights than given in this article, because I want him to read and tell me a lot more. Example, we have multiple countries and all in Intune, so I want to ask in the chat to sent me a list of all users in a specific security group and list all devices per users that are a member of that group. is that even possible for this ai bot?

10. @christian, what error message do you get? I logged in successfully.

    @Jannik, I am waiting on your reply to the “none” reply issue. Everything I ask in the chat, I am also getting the answer “none” from the bot. I have to say that I gave the app registration more read rights than given in this article, because I want him to read and tell me a lot more. Example, we have multiple countries and all in Intune, so I want to ask in the chat to sent me a list of all users in a specific security group and list all devices per users that are a member of that group. is that even possible for this ai bot?

11. Hi Jannik, with version 1.27.0 of Streamlit (released towards the end of September) your script no longer seems to work. Here the error:

    TypeError: expected string or bytes-like object
    Tracebacks:
    File “/tmp/8dbd0b0d9280f02/antenv/lib/python3.10/site-packages/streamlit/runtime/scriptrunner/script_runner.py”, line 541, in run
    scripts
    exec(code, module.dict)File “/tmp/8dbd0b0d9280f02/website/app.py”, line 161, in
    response = util.get_category(category_list, prompt)File “/tmp/8dbd0b0d9280f02/website/modules/utility.py”, line 169, in get_category
    category_match = re.search(r’Category:\s(.?)\s*(?=Devicename|$)’, response, re.I | re.S)File “/opt/python/3.10.12 /lib/python3.10/re.py”, line 200, in search
    return _compile(pattern, flags).search(string)

12. @mrv, I was able to log in successfully after deleting the Azure RG and redeploying the whole template to a different subscription. I don’t know what exactly the problem was but it is fixed now.

13. Hi There I just got the okay to have this deployed to Azure and I’m a newbie to this, but when I set the deploy with thefollowing as I’m in Canada east side I get the errors below.
    Basics
    Subscription
    Microsoft Azure Sponsorship
    Resource group
    IntuneAI
    Region
    Canada East
    Sites_name
    IntuneCLC
    Accounts_name
    IntuneOpenCLC
    Website_sku
    F1
    The specified SKU ‘Standard’ for model ‘gpt-35-turbo 0301’ is not supported in this region ‘canadaeast’. (Code: InvalidResourceProperties)
    Validation failed for a resource. Check ‘Error.Details[0]’ for more information. (Code: ValidationForResourceFailed)
    This subscription has reached the limit of 1 Free Linux app service plan(s) it can create in this region. Please choose a different sku or region. (Code: FreeLinuxAtRegionalCapacityForSubscription)

    Can you tell me what I’m doing wrong? I’ve tried different locations and SKU but still fails

    • The problem is that the region you selected dont support the gpt service. Can you switch to an other one. Here you can find the supported locations:

      https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models

14. I have followed this Blog and Deans Video too – all configs are up and running, i can logon OK but when asking to show me a list of windows devices in my tenant I get NONE. Same for ios devices etc… infact every response i get is NONE.

15. Hi Jannik, any more news on the issue of NONE responses?

    • Hey sorry for this late response. I got this error reported from many testers. Currently I have limited time to investigate into this issue and I can’t reproduce this. Will try to work on this in the coming days.

16. […] https://jannikreinhard.com/2023/09/10/the-magic-of-the-gpt-intune-device-troubleshooter/ […]

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