AI — Tutorials & Guides by Jannik Reinhard

This category collects all tutorials and guides by Microsoft MVP Jannik Reinhard about AI for IT admins, endpoints, and the enterprise.

AI for IT admins, endpoint engineers and the modern enterprise. This category collects every hands-on article on this blog about applying artificial intelligence to real-world IT and endpoint management problems — from Microsoft Copilot and Azure OpenAI, to custom GPTs, Microsoft Foundry agents, RAG architectures and AI-driven Intune tooling.

You’ll find practical guides on building your own Intune AI agent, using Azure AI Search for grounded retrieval, deploying Azure AI Content Safety in production, comparing OCR engines (Mistral, GPT, Document Intelligence) for paperless workflows, and learning the prompt engineering patterns that separate prototypes from production-grade AI features. Every post includes architecture diagrams, code examples, and the operational considerations Microsoft MVPs care about — security, governance, cost, and explainability.

If you are an IT admin starting your AI journey, a developer integrating LLMs into endpoint workflows, or a CISO evaluating where generative AI belongs in your stack, this is the place to start. New articles are added several times per month — based on what I’m currently shipping at Epic Fusion as Head of AI.

MICROSOFT 365 AGENTS EXPLAINED: WHA AGENTS 365 MEANS

Microsoft Agent 365 vs. Microsoft 365 Agents: A Field Guide for IT and Architects

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Microsoft Agent 365 vs. Microsoft 365 Agents is the field guide distinction for IT teams and architects: one term describes governed agent operations, while the other describes the agents users build and run inside Microsoft 365 experiences.

If you’ve spent the last twelve months in the Microsoft AI ecosystem, you’ve watched the same pattern repeat: every announcement reframes the same thing under a slightly different banner. Copilot. Copilot Studio. Microsoft Foundry. Microsoft Agent Framework. Declarative agents. Custom engine agents. And now, two terms that sound almost identical but mean very different things Microsoft 365 Agents and Microsoft Agent 365.

I keep seeing them used interchangeably, including in serious technical posts. They are not interchangeable. With Agent 365 hitting general availability on May 1, 2026, getting this distinction right is no longer a pedantry exercise it’s a procurement, governance, and architecture decision.

This post is the version I would have wanted before I started building.

Microsoft 365 Agents: declarative agents, custom engine agents, and Agent Builder in the Microsoft Copilot host
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AI-Driven Endpoint Management: The Future with Intune

AI-Driven Endpoint Management: The Future with Intune

jannikreinhard

Endpoint management has come a long way from the days of manual, on-premises processes. In today’s world where employees work from home, on the road, or in branch offices, IT teams need tools that are not only powerful but also flexible and intelligent. Microsoft’s journey from Configuration Manager (SCCM) to Intune, and now toward AI-driven automation, shows how we can bridge legacy systems with cloud innovation to deliver seamless, secure, and proactive device management.

Laptop showing cloud device management dashboard
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Become a Prompt Engineering Pro: Mastering the Art of Talking to AI in 2025

Become a Prompt Engineering Pro: Mastering the Art of Talking to AI in 2025

jannikreinhard

To become a Prompt Engineering Pro in 2025 you have to master more than tricks — you have to master the art of talking to AI in a way that produces consistent results, especially when it comes to designing AI Conversations that scale. This post walks through the patterns that have worked for me across hundreds of agents, prompts, and AI conversations, and the structures I now apply by default.

Welcome to the future, where chatting with AI is as common as texting a friend! But just like crafting the perfect message to your crush, getting the right response from AI requires a bit of finesse. Enter the world of prompt engineering.

Become a Prompt Engineering Pro: Mastering the Art of Talking to AI in 2025
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Robopack A bis Z: Alles, was du wissen musst (Sponsor)

Robopack A bis Z: Alles, was du wissen musst (Sponsor)

jannikreinhard

In diesem Sponsor-Artikel gehe ich Robopack A bis Z durch — alles, was du wissen musst, um zu entscheiden ob das Tool in deinen Microsoft-Intune-Stack passt. Was leistet Robopack, wo sind die Grenzen, und wie sieht ein realistischer Rollout in einem produktiven Tenant aus?

Application packaging is one of the most thankless jobs in endpoint management — until something goes wrong, nobody notices it, and the moment it does, everyone notices. Robopack entered this space promising a fundamentally different approach: AI-assisted packaging that turns hours of MSI repackaging and silent-install detective work into a guided workflow. In this post I walk through Robopack from A to Z — what it actually does, where it fits in a Microsoft Intune tenant, how the pricing maps to a real fleet of devices, and the situations where I would (and would not) reach for it. Sponsored review, but the technical assessment is mine and any limitation I hit is in here too.

In meinem ersten deutschen Blogpost heiße ich dich willkommen zu meiner neuen Robopack-A-bis-Z-Serie! In dieser dreiteiligen Videoserie gehe ich detailliert auf die wichtigsten Funktionen und Einsatzmöglichkeiten von Robopack ein – einem leistungsstarken Tool für dein Application Management.

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Azure AI Search: Deploying a Powerful AI-Powered Search Engine

Azure AI Search: Build a Powerful AI Search Engine

jannikreinhard

Azure AI Search: Build a Powerful AI Search Engine is the practical goal of this article: turning enterprise content into a searchable, ranked, and AI-ready knowledge layer with Microsoft Azure AI Search.

This post is a hands-on guide to Build a Powerful AI Search Engine with Azure AI Search. From configuring the indexer to setting up semantic ranking and vector search, the workflow here is the same one I use to build production-grade AI search for real workloads.

The Azure AI search is one of the most powerful search engines at least in my experience. In times of AI and LLMs, the previously boring technology of search engines is now experiencing a new hype. In this blog post, I’ll guide you through deploying and configuring Azure AI Search, and show how it can transform your data into a highly searchable, AI-enhanced resource.

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