How Copilots Work: LLM Architecture, Grounding, and Intune

How Copilots Work: LLM Architecture, Grounding, and Intune

How Copilots Work: LLM Architecture, Grounding, and Intune

In this blog post I want to deep dive with you into how LLMs and co-pilots work, give explanations of the most important aspects, and show you some important architecture concepts behind modern co-pilots. We will not build our own co-pilots, but I will also share some reference architectures for building co-pilots and a tool I created to answer your questions with information from your own Intune tenant. Let me know if I should also create a second blog post to walk you step by step through the process of implementing your own bot, which uses your own data and an LLM model to help you in your daily business working with Intune.

Copilot and LLM architecture concept diagram
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GPT Intune Device Troubleshooter: AI-Powered Admin Help

GPT Intune Device Troubleshooter: AI-Powered Admin Help

GPT Intune Device Troubleshooter: AI-Powered Admin Help

I am more than happy to release my new tool the GPT Intune Device Troubleshooter. Wouldn’t it be awesome if you had an assistant to whom you could explain what you want to do in Intune, and they would do the job for you? This dream will now become reality with the GPT Intune Device Troubleshooter. If you enjoy my other Intune automation projects on my blog, you will love how this assistant fits right into your daily workflow.

GPT Intune chatbot showing an app list
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Intune AI Voice Bot

Building an Intune AI Voice Bot with Azure OpenAI

Building an Intune AI Voice Bot with Azure OpenAI

This post documents building an Intune AI voice bot with Azure OpenAI. The Intune AI voice bot listens to a help-desk-style spoken question, queries Microsoft Graph for the user’s Intune device state, and answers — out loud — with the relevant policy or compliance information.

In today’s blog, I will announce the release of our experimental AI-driven voice assistant for Microsoft Intune-related questions. As you know, I am a huge fan of automation and AI technologies. I teamed up with Fabian Peschke to develop this innovative Intune AI voice bot that aims to help users with their Intune questions.

Our voice bot is built using two different Microsoft cognitive services: Azure Speech Services and OpenAI’s GPT-35 Turbo. The Azure Speech Services allows the bot to recognize and synthesize speech, while OpenAI’s engine enables the bot to understand and respond to user queries intelligently. This Intune AI voice bot was developed based on this example from Microsoft.

Intune AI voice bot with speech and OpenAI services
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