Use Endpoint Analytics to clean up the disk

I have already written several blog posts about endpoint analytics. In the Microsoft Tech Community the question came up how to clean up the disk using Intune. This is a question that is difficult to answer generically as it is always very specific. Through more and more applications and data moving to the cloud and the storage is also becoming cheaper and cheaper, the amount of storage needed on a workplace devices and the problems with full hard disks are no longer as present as in the past.

In this blog I will show you how to free up disk space on your clients with an high disk usage. So let’s get started.

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Copy Intune Discovered Apps in Log Analytics Workspace

Intune offers the possibility to show per device not only the apps installed via Intune but also the apps discovered on the device (Control Panel apps). Since this view is relatively static and you only have a per device view here, it is difficult to make analyses of the complete environment, e.g. to see which app is missing in the portfolio, since this is often installed by users themselves. Why don’t we use log analytics to have more options to work with this information’s? In this blog I want to show you how you can do this easily with a script.

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How to update Quick assist with Intune

Quick assist was a cool windows out of the box tool that can get or provide PC support via a remote connection. Because Quick Assist is a pre-installed app in Windows, it can also be used to provide support during setup via e.g. Autopilot. The experience for the user was really easy. You have to only read out a 6 character code from the client and type in on the quick assist app on the supporter site.

But this will be changed quick assist will not be longer a build-in tool in windows. Microsoft posted on April 27, 2022 in the Windows Insider blog that Quick assist will only be available via the Windows Store in the future and that support for the old client will end. So, if you want to continue using Quick assist in the future, you will have to install it from the Windows Store.

However, there are several problems here. The first problem is that the installation of Quick assist from the Windows Store requires admin rights. This is not always the case in a professionally managed business environment where users also have admin rights on their PC. The second problem is that if you are using Windows LTSC there is no Windows Store to get quick assist from. And user getting a error messages about missing WebView2 runtimes.

How you can solve this problem I will show you today in this blog.

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Use Endpoint Analytics to find slow internet breakouts

Users always complain that the network is slow. This can also be measured centrally using various network monitoring tools. However, this monitoring can only provide complete insight if the user is actually onsite in the corporate network. If the user is sitting in the home office and is connected to the internet via his own router, this is not always so easy. But there are also many other reasons why a user has a slow connection. It is not always due to the network. In this block I want to show you how you can test the speed of all clients regularly with a simple remediation script and upload it to a log analytics workspace to do some analysis.

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Company Portal System Tray Icon

It is difficult for support engineers to guide users to the company portal because the company portal is called differently depending on the system language. In german, for example, the Company Portal is called “Unternehmensportal”. To simplify this and make access faster I have written a small system tray icon. This icon is not only there to open the Company Portal, it also offers many other functions to simplify the troubleshooting process.

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