If you follow my blog, you know that there are two things I really like: helping people with their problems, and automating or simplifying processes. In this blog, I want to introduce you to my new tool, the Intune Device Troubleshooter. This is a PowerShell UI application that will help you to check the status of your devices, as well as support you to trigger remediation scripts to fix issues add-hock on single devices. It also provides you intelligent recommendations what you should check at a single device to determine and possible issue. So let’s get started and look at the features of the tool.

The features of the Intune Device Troubleshooter
Device Overview
The Intune Device Troubleshooter provides you with a great overview of a lot of data around a single device that you wouldn’t be able to get all of them through the MEM interface. The data is prepared and gives you a very clear view of the status of the device. If you double click on the IDs of the devices, it will open up the MEM console or Azure AD directly, where you can make changes as well.

Trigger Action
You can perform actions directly through the tool, such as syncing the device or restarting it.

Recommendations
All the data that is accessible for thisdevice is intelligently analysed and suggestions are made to quickly see what might be wrong with the device so that you can check or fix it. This speeds up your troubleshooting process and prevents you from missing anything. If you have any further ideas for checks, please let me know so that I can include them.

Remediation Scrips trigger
This is a feature that can really help you with the solving of errors. In the MEM Console, you can only assign remediation scripts to a group but you can’t trigger it on an individual device. That’s exactly what I did with the Intune Troubleshooter. If you want to run an action on a single device, you can trigger the script and I’ll create a group in the background (if it doesn’t already exist) with the name “MDM-Remediation-Trigger-{ScriptName}” which you can of course change, and add the device to it. So the remediation action will be performed on the device quite timely.

How can you get the Tool
- Open my GitHub repository
- Download and unzip the whole folder

- Make sure that the Powershell SDK is installed on your system. If not install the SKD using the following command:
Install-Module Microsoft.Graph -Scope CurrentUser
- Execute the Start-DeviceTroubleshooter.ps1
- Have fun
Note
If you get the following error on your system when executing the Intune Device Troubleshooter:

You have to unblock the dll’s. Navigate for this to the libaries folder and click Unblock in the properties on each dll’s.

It may be that you need to restart your PowerShell session to get the error message gone
Conclusion
I hope you like the Intune Device Troubleshooter and I was able to simplify your troubleshooting workflow with it. Of course, I’m very happy about your feedback and your ideas for further development. I’m also happy for anyone who shares the tool with others on Twitter or other networks. Have fun with it 🙂
Stay healthy, Cheers
Jannik
Hi Jannik,
your tool looks amazing! Thank you for sharing!
Unfortunatelly i get errors when i start the tool. It looks very much like the same errors that User RaM postet on 16th, August 2022 here in the comments.
First there are these errors, then the tool connects to the tenant and then there are some more errors.
The DLLs in the Libary folder are not blocked.
Do you have any advice for me? 🙂
Here is an example for the errors i got:
Die Eigenschaft “source” wurde für dieses Objekt nicht gefunden. Vergewissern Sie sich, dass die Eigenschaft vorhanden
ist und festgelegt werden kann.
In C:\Users\xxxx\Desktop\Intune-Device-Troubleshooter-main\modules\uiHandler.psm1:297 Zeichen:5
+ $WPFImgHome.source = Get-DecodeBase64Image -ImageBase64 $iconHome
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [], RuntimeException
+ FullyQualifiedErrorId : PropertyNotFound
Die Eigenschaft “source” wurde für dieses Objekt nicht gefunden. Vergewissern Sie sich, dass die Eigenschaft vorhanden
ist und festgelegt werden kann.
In C:\Users\xxxx\Desktop\Intune-Device-Troubleshooter-main\modules\uiHandler.psm1:298 Zeichen:5
+ $WPFImgButtonLogIn.source = Get-DecodeBase64Image -ImageBase64 $i …
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidOperation: (:) [], RuntimeException
+ FullyQualifiedErrorId : PropertyNotFound
LikeLike