About

I am Jannik Reinhard, a dual Microsoft MVP in Security – Intune and AI Platform – Azure AI Services (renewed for 2026). As Head of AI at Epic Fusion and Epic Fusion Germany, I driving AI innovation across the organization and customers.

In my previous role as Technical Lead AIOps at BASF, the world’s largest chemical company, I focus on bringing Artificial Intelligence into IT Operations to make processes smarter, faster, and more proactive. I invented and builded an AI framework with 70k active users.

🔹 What drives me

My background is in Modern Device Management, where I worked as a Senior Solution Architect. Over the past years, I shifted my focus to AI-driven IT operations—building solutions that detect and solve problems before they even reach the user. Previously, I spent 11 years at BASF, the world’s largest chemical company, where I served as Technical Lead AIOps and founded an internal AI framework.

🔹 Community contributions

  • Active contributor to the largest Intune communities on LinkedIn and Discord
  • Founder of the biggest Twitter/X Intune community
  • Speaker at international events including MMS, Workpalce Ninja, Modern Endpoint Management Summit, Experts Live, CloudX, Global AI Bootcamp, Cloud Technology Townhall Tallinn, and more
  • Book contributor and author of multiple open-source projects

🔹 Passion & Blog

IT is not just my profession—it’s my passion. I constantly explore new technologies, share insights, and build innovative solutions. On my blog, I cover topics around Modern Device Management, Azure AI, and Automation.

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