We’ve all built PowerShell scripts to query Intune, wrapped them in some automation, and called it a day. It works. But with Azure OpenAI Service and models like GPT-4.1 and GPT-5.2 optimized for tool calling, there’s a more interesting approach—building an actual AI agent that can talk to your Intune environment.
Instead of writing a script for every query, you build one agent that understands natural language and calls the Graph API on your behalf. Ask it “which Windows devices are non-compliant?” and it figures out the right API call, executes it, and summarizes the results. It’s not magic—it’s function calling with a nice interface.
In this post, I’ll walk you through two different approaches to building this agent: the classic direct SDK approach and the newer Microsoft Agent Framework. Both use the same underlying Graph API client, but differ in how they orchestrate the AI. Let’s dive in.
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