This post documents building an Intune AI voice bot with Azure OpenAI. The bot listens to a help-desk-style spoken question, queries Microsoft Graph for the user’s Intune device state, and answers — out loud — with the relevant policy or compliance information.
In today’s blog, I will announce the release of our experimental AI-driven voice assistant for Microsoft Intune-related questions. As you know, I am a huge fan of automation and AI technologies. I teamed up with Fabian Peschke to develop this innovative voice bot that aims to help users with their Intune questions.
Our voice bot is built using two different Microsoft cognitive services: Azure Speech Services and OpenAI’s GPT-35 Turbo. The Azure Speech Services allows the bot to recognize and synthesize speech, while OpenAI’s engine enables the bot to understand and respond to user queries intelligently. This bot was developed based on this example from Microsoft.
