Configuration of Windows Update reboot notifications

In one of my blog posts (Delay Windows Update pending reboot with toastĀ notification) I have already described how to give the user more flexibility in deciding when he wants to reboot his device but still remind him regularly. In this blog I want to explain you how to configure the system notification of Windows Update for business. The reason for this blog is a question in the Microsoft tech community.

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How to update Quick assist with Intune

Quick assist was a cool windows out of the box tool that can get or provide PC support via a remote connection. Because Quick Assist is a pre-installed app in Windows, it can also be used to provide support during setup via e.g. Autopilot. The experience for the user was really easy. You have to only read out a 6 character code from the client and type in on the quick assist app on the supporter site.

But this will be changed quick assist will not be longer a build-in tool in windows. Microsoft posted on April 27, 2022 in the Windows Insider blog that Quick assist will only be available via the Windows Store in the future and that support for the old client will end. So, if you want to continue using Quick assist in the future, you will have to install it from the Windows Store.

However, there are several problems here. The first problem is that the installation of Quick assist from the Windows Store requires admin rights. This is not always the case in a professionally managed business environment where users also have admin rights on their PC. The second problem is that if you are using Windows LTSC there is no Windows Store to get quick assist from. And user getting a error messages about missing WebView2 runtimes.

How you can solve this problem I will show you today in this blog.

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Company Portal System Tray Icon

It is difficult for support engineers to guide users to the company portal because the company portal is called differently depending on the system language. In german, for example, the Company Portal is called “Unternehmensportal”. To simplify this and make access faster I have written a small system tray icon. This icon is not only there to open the Company Portal, it also offers many other functions to simplify the troubleshooting process.

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Delay Windows Update pending reboot with toast notification

Who does not know the situation when you come back from vacation and the computer wants to reboot after an update installation. However, it is extremely important from a security point of view that the system is always up to date. How about a solution that updates are always installed directly, but gives the user a little more time to read emails and reboot the device only when it fits for him. Another example is when a measurement or other process is running on the computer for several hours or days. Also here it would be really bad if a reboot interrupts this measurement. In this blog I show how you can delay the reboot after an update installation but still remind the user of the reboot and give him the chance to do it when it suits him.

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How to write from a Toast Notification in Log Analytics Workspace

It is useful after triggering a remediation action or for simply getting feedback from the user/customer to have a kind of survey. Contacting them by mail usually results in very poor response rates. It is much better to contact him directly via a popup. How you can implement this with the help of a Remediation script and write the response in a Log Analytics workspace I will explain in this blog post.

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