Remote working is the new normal and this is exactly what has contributed to the spread of intune. Intune gets a large number of new users/devices every day and is also being developed at a rapid pace. Intune is an extremely good platform to manage devices regardless of their location and offers the great advantage that you no longer have to worry about an infrastructure as with Config Manager. However, this growth brings the challenge that administrators have to get used to a new platform.
In my blog you will find many deep dives or useful tools and solutions how to get the full power out of Intune. In this blog post I want to go back to the beginning. I want to give you a general overview of what Intune is and provide you with a free QuickStart guide for the first steps.
With the service release 2211, microsoft has brought a cool new feature called organizational message. These are different ways to contact users via different good looking messages to improve end-user communication and experience. This offers additional possibilities to the existing Notification Bar messages from Windows 10 and older. These messages can be delivered as a popup above the taskbar, in the notification area or in the Get Started app.
A small disadvantage is that this feature is currently only supported only for Windows 11 devices.
Glad to publish today my second installment of my Intune Whats new series. This month was ignite and what you need to know that during this time very many are busy internally at microsoft through the Ignite. Nevertheless, the changes in the new service release are very noteworthy. In this blog I will show you the most important news which are related to the Workpalce management.
Windows 11 has brought some changes to the Windows Explorer, including the way the context menu looks. By default, the context menu is reduced to the really necessary functions. This is sufficient for most users. However, if you often need functions that are not in the reduced view, then this can be a hindrance in the workflow. In this blog I want to show you how to get back the Windows 10 context menu with the help of Intune.
Quick assist was a cool windows out of the box tool that can get or provide PC support via a remote connection. Because Quick Assist is a pre-installed app in Windows, it can also be used to provide support during setup via e.g. Autopilot. The experience for the user was really easy. You have to only read out a 6 character code from the client and type in on the quick assist app on the supporter site.
But this will be changed quick assist will not be longer a build-in tool in windows. Microsoft posted on April 27, 2022 in the Windows Insider blog that Quick assist will only be available via the Windows Store in the future and that support for the old client will end. So, if you want to continue using Quick assist in the future, you will have to install it from the Windows Store.
However, there are several problems here. The first problem is that the installation of Quick assist from the Windows Store requires admin rights. This is not always the case in a professionally managed business environment where users also have admin rights on their PC. The second problem is that if you are using Windows LTSC there is no Windows Store to get quick assist from. And user getting a error messages about missing WebView2 runtimes.
How you can solve this problem I will show you today in this blog.
It is difficult for support engineers to guide users to the company portal because the company portal is called differently depending on the system language. In german, for example, the Company Portal is called “Unternehmensportal”. To simplify this and make access faster I have written a small system tray icon. This icon is not only there to open the Company Portal, it also offers many other functions to simplify the troubleshooting process.
Who does not know the situation when you come back from vacation and the computer wants to reboot after an update installation. However, it is extremely important from a security point of view that the system is always up to date. How about a solution that updates are always installed directly, but gives the user a little more time to read emails and reboot the device only when it fits for him. Another example is when a measurement or other process is running on the computer for several hours or days. Also here it would be really bad if a reboot interrupts this measurement. In this blog I show how you can delay the reboot after an update installation but still remind the user of the reboot and give him the chance to do it when it suits him.
It is useful after triggering a remediation action or for simply getting feedback from the user/customer to have a kind of survey. Contacting them by mail usually results in very poor response rates. It is much better to contact him directly via a popup. How you can implement this with the help of a Remediation script and write the response in a Log Analytics workspace I will explain in this blog post.
When I try something out or develop something new I don’t always do this in a VM, I use directly my productive system (I wouldn’t recommend it but I do it anyway). But by changes in the registry you can bring the PC in such a state that you have to set it up again. To avoid this, I look at this blog a way to create a backup of the registry and this can be restored at a later date.