Configuration of Windows Update reboot notifications

In one of my blog posts (Delay Windows Update pending reboot with toastĀ notification) I have already described how to give the user more flexibility in deciding when he wants to reboot his device but still remind him regularly. In this blog I want to explain you how to configure the system notification of Windows Update for business. The reason for this blog is a question in the Microsoft tech community.

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Getting Started with Mac Management in Microsoft Intune

I have already described in one of my first blogs how you can set up an Endpoint Manager development environment and enroll Windows devices via Autopilot and manage them. Apart from Windows, you can also manage iOS, Android and MacOS very well with Intune. Apple offers a good interface (MDM Protocol) to manage MacOS devices, unfortunately not all options are supported with Intune. Also in the WWDC22 there was some great new features introduces.

MacOS support was added to Intune back in 2015. At that time, the management of Mac devices was still very limited – something that has changed in the meantime. The number of companies using Mac devices is growing more and more, as is the general market share of macOS compared to Windows. This was around 3% in 2009 and has risen to 15% today (2022). Of course, Windows is still in front, but a trend can be seen.

There is a lot of worthy blog that deals with the topic MacOS management and Intune:

Just to name a few. Of course there are some great other blogs.

In this blog I want to give you a step by step guide on how to enroll a macOS device in Intune. There will be more blogs in the future with the topic of managing macOS with Intune.

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How to update Quick assist with Intune

Quick assist was a cool windows out of the box tool that can get or provide PC support via a remote connection. Because Quick Assist is a pre-installed app in Windows, it can also be used to provide support during setup via e.g. Autopilot. The experience for the user was really easy. You have to only read out a 6 character code from the client and type in on the quick assist app on the supporter site.

But this will be changed quick assist will not be longer a build-in tool in windows. Microsoft posted on April 27, 2022 in the Windows Insider blog that Quick assist will only be available via the Windows Store in the future and that support for the old client will end. So, if you want to continue using Quick assist in the future, you will have to install it from the Windows Store.

However, there are several problems here. The first problem is that the installation of Quick assist from the Windows Store requires admin rights. This is not always the case in a professionally managed business environment where users also have admin rights on their PC. The second problem is that if you are using Windows LTSC there is no Windows Store to get quick assist from. And user getting a error messages about missing WebView2 runtimes.

How you can solve this problem I will show you today in this blog.

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Company Portal System Tray Icon

It is difficult for support engineers to guide users to the company portal because the company portal is called differently depending on the system language. In german, for example, the Company Portal is called “Unternehmensportal”. To simplify this and make access faster I have written a small system tray icon. This icon is not only there to open the Company Portal, it also offers many other functions to simplify the troubleshooting process.

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